🗑️ User Data Deletion Instructions
If you are a user of our WhatsApp-based service and wish to request the deletion of your personal data, please follow the steps below:
🔐 What Data We Collect
We may collect and store the following types of data, depending on your interaction with the app:
- Your phone number (used for WhatsApp access)
- Name (if provided)
- Message interactions with the chatbot
- Timestamps of your interactions
- Any data explicitly shared with the bot (e.g. preferences, requests)
📝 How to Request Deletion
If you wish to have your data deleted, you may request this by:
- Sending a WhatsApp message to our bot with the following text: sqlCopyEdit
DELETE MY DATA - Or by contacting us via email at: cssCopyEdit
support@yourdomain.com
- Permanently erase your stored data from our systems
- Stop further communication or data processing
- Confirm deletion via a reply within 7 business days
⚠️ Upon receiving your deletion request, we will:
📅 Data Retention
We retain user data only as long as necessary to provide the service or as required by law. If inactive for 90 days, your data may be automatically deleted.
🛡️ Security
We take data privacy seriously and use industry-standard encryption and access controls to protect your information.